New details are emerging after a police-involved shooting left two people dead on Friday night.
For employees at the Dollar General, it’s still hard to deal with the emotion.
Grenee Green says her 19-year-old nephew, who 10TV is not naming at the family’s request, was working inside the Dollar General store on Friday night when police say two armed men walked in. It was his second day on the job.
“He was in the back of the store. They came running to the back of the store (and) told him that the store was robbed. He thought it was a joke,” said Green.
Police say the suspects held employees and customers at gunpoint before taking off with cash. What the suspects didn't know is that police were waiting.
They'd staked-out the store, which had also been robbed one week earlier.
In the confrontation that followed, police shot and killed two of the suspects: 20-year-old Elisha Glass and 18-year-old Qusean Whitten. Two other people, 20-year-old Aarin Clinkscale and 17-year-old Savon Dearmond, were taken into custody.
“I just wish I knew why. I know money, of course, but what possesses a person to go into a store that's got customers and do something like that?” added Green.
Green says the experience has left her nephew traumatized.
"I feel sad for him because he is trying to do the right thing. He's trying to be a good responsible kid. He always has been and now to have something like this happen, I feel so sorry in my heart for him. You just feel helpless. You don't know what you can do."
She says the thought of him returning to his new job leaves him physically sick with worry.
"It's a shame that innocent people got hurt. This will emotionally scar people that were in the store."
Police say one of the reasons they were watching the store is because of a crime spree that began on September 27. Armed suspects wearing bandanas and Halloween masks held up three discount stores in nine days.
Crime analysts noticed the Dollar General store on Alum Creek Drive was the ONLY store that hadn't been hit twice.
The hunch paid off Saturday night when SWAT officers witnessed the robbery go down, and confronted four suspects in a getaway car.
The two officers involved in the shooting are veterans of the police force. One is a 23 year veteran of the SWAT unit, and the other is a 24 year veteran of the Canine unit.
The families of two men shot and killed say they want to know what happened, but police say those answers will take time.
"It's indescribable. That's my only son. I saw him from the cradle up to college," said Paul Glass, Elisha’s father. "They haven't told me anything to know whether it's true or not. That's what I've been trying to find out. What happened? I can accept the truth, but I'd like to know it.”